I've backed other Iron Circus projects! What's happening? Where can I get updates on them?
Our recent crowdfunds are being tracked on the Crowdfund Roundup (https://ironcircus.com/crowdfund-roundup)! You can check that page for the latest news on recent projects like Failure to Launch, Indiginerds, Smut Peddler Presents: My Monster Girlfriend, Smut Peddler X, and Wine Ghost Goes to Hell!
Last updated: June 23, 2024 21:18
Will there be an opportunity to purchase other Iron Circus titles during this campaign?
Yes! Durning fulfillment, you’ll have the option to add lots more Iron Circus titles as add-ons. But only as ebooks! This is a digital-fulfillment-only campaign.
Last updated: June 24, 2024 09:22
Oh man, I have a GREAT idea for a video game! Will Iron Circus be doing this sort of thing again?
Maybe, maybe not! A lot will depend on how this first round of Iron Circus Games is received! We’d love to develop more great games like the ones in this campaign, but in the end, whether we can or not will be up to our audience!
Last updated: June 24, 2024 09:25
What about shipping costs?
Please take note of the estimated shipping charges listed with the backer level you’ve selected, and understand shipping charges may change between the project and fulfillment.
During the fulfillment process, Backerkit will calculate any shipping that may be required when you fill out your delivery address. Shipping costs will not be assessed and billed until then! Iron Circus Comics and BackerKit are not responsible for any VAT, duty, or customs charges any packages may incur.
Last updated: October 14, 2024 23:43
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.